Our Settlement Team provides a range of youth, family and settlement services to assist recently arrived refugees, family migrants and asylum seekers who live in Melbourne’s Western, Inner Melbourne and Southern Metropolitan Regions.

Capacity Building

Capacity Building and Participation Program

New Hope Foundation's Refugee and Asylum Seeker Strategic Partnership (RAP) facilitates innovative community capacity building initiatives with new and emerging community groups. Our program has a strong community development focus and works to strengthen and empower refugee communities to identify local issues and concerns and plan tailored community owned responses. 

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Humanitarian Settlement Services

Humanitarian Settlement Services

The Humanitarian Settlement Services (HSS) program provides initial settlement support to families and individuals who have been granted a permanent visa under Australia’s Humanitarian program.

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Migration Advice Service

Migration Advice Service

The Migration Advice Service assists recently arrived refugee and humanitarian entrants experiencing financial hardship and other vulnerabilities who seek to propose and reunite with family members remaining overseas.

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Settlement Services Program

Settlement Services Program

The Settlement Services Program (SSP) works with recently arrived refugees and family migrants in the first five years of settlement. SSP aims to assist recent arrivals in the early stage of the settlement journey, by providing high quality casework and community development services.

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Status Resolution Support Service

Status Resolution Support Service

New Hope’s Status Resolution Support Service (SRSS) provides support to asylum seekers while they are living in the community on temporary visas. The aim of the program is to provide more flexible support services to clients whilst they are resolving their immigration status.

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Youth Settlement Service

Youth Settlement Service

The Youth Settlement Service (YSS) supports young people and their families from refugee and migrant backgrounds, who have migrated to Australia in the past five years. The service supports young people to overcome the challenges of settlement in Australia and to help them realise their full potential.

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